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How to Fix QuickBooks Error 6189?

QuickBooks Error 6189

Have you ever encountered an error code during the installation of QuickBooks on your system? It is quite frustrating whenever you got stuck in such technical error codes. QuickBooks consists of lots of features and functionalities but is not free of bugs and issues. At this point, we would like to discuss one such error i.e. QuickBooks Error 6189 that may take place during opening the company file.

Let’s get to know about QuickBooks Error 6189 and 816 in detail and look for simple solutions to resolve it.

What Does QuickBooks Error 6189 Display?

QuickBooks Error 6189 and 816 occur while opening the QB company file from a network device in a QuickBooks multi-user setup. The following message may appear while experiencing the same error code.

‘An error has appeared when QuickBooks attempted to access the company file.’

If you have also encountered the same error message frequently on the screen, read out the whole post to get relevant solutions.

You May Also Read: How to Fix QuickBooks Error 1712?

What Causes QuickBooks Error 6189?

  1. When you have done some changes to the software, this can lead to QuickBooks error 6189.
  2. Because of improper or incomplete installation of QuickBooks.
  3. When some of the important QB files have been deleted by any malicious software, this may cause QuickBooks Error 6189.
  4. Due to virus and malware infections.
  5. A corrupted Windows registry might give rise to QuickBooks Error 6189.

How Can You Resolve QuickBooks Error 6189?

Before proceeding with the below-mentioned solutions, you are recommended to create a backup of your company files. As there might be cases of losing all your company file data while attempting any of the solutions.

Solution 1: Resolve QuickBooks Error 6189 and 816 using QuickBooks Tool Hub

Step 1: Download and install the QuickBooks Tool Hub

  1. The initial step is to close QuickBooks.
  2. After that, you need to download the file names as QuickBooksToolHub.exe.
  3. Save the file on your desktop (that has been recently downloaded).
  4. Try to access the downloaded file.
  5. For installing the tool, go through the ongoing prompts.
  6. Finally, double-tap the icon to run the tool.

Step 2: Access Quick Fix my Program

  1. Firstly, choose Program Problems.
  2. Click Quick Fix my Program.
  3. Open QuickBooks along with the .QBW data file.

Solution 2: Use QuickBooks Database Server Manager

  1. First of all, open the QuickBooks Tools Hub and choose Network Issues.
  2. After that, click QuickBooks Database Server Manager.
  3. Now, install QB on the server if you haven’t installed it earlier.
  4. Next, select Start Scan when the QuickBooks Database Server Manager window appears on the screen.
  5. Browse the location of the file and then choose Start Scan.
  6. Now, the database server manager will start repairing the Firewall Permissions.
  7. Once the scanning process gets completed, choose Close.
  8. Finally, access QuickBooks on the server PC.

Solution 3: Retitle the Network Data File and Transaction Log File

  1. Firstly, launch the folder that contains the company file.
  2. After that, place the file having the same name as your company files, but have different extensions (.ND and .TLG).
  3. Now, right-tap on the file to choose Rename.
  4. For renaming the company files, add OLD at the end of each company file.
  5. And then, try to open QuickBooks and sign in to the company file.
  6. At last, check whether the issue has been fixed or not. If not, move on to the next solution.

Solution 4: Updating QuickBooks to the latest version

An older version of QuickBooks may lead to QuickBooks Error 6189 and 816. So it must be your concern to know the current version of your software. If it is out-of-date, ensure to install the current one to evade error codes and bugs.

Solution 5: Restart the PC

  1. The first step is to restart the system in which QuickBooks has been installed.
  2. After that, start each workstation again.
  3. Finally, try to access QuickBooks on the PC as well as on each workstation.

You May Also Read: How to Fix QuickBooks Error 6150?

To Conclude

Confidently, QuickBooks Error 6189 has been fixed after applying any of the above-listed solutions. We have tried our best to mention all the possible solutions in this informative article. If you have got stuck in any issue while tackling the same, immediately get in touch with our team of certified experts. We are prepared to help you regarding every single error code associated with QuickBooks. Call us right away at a toll-free QuickBooks Error Support Phone Number.


Q1: What is a QuickBooks error?

Ans: QuickBooks error mainly takes place when the file is read incorrect content on a Windows PC. You can follow the steps mentioned below to troubleshoot such errors.

  1. Firstly, shut down the system and restart it again.
  2. Right-tap on the QuickBooks icon.
  3. At last, choose Run as the Administrator.

Q2: How to resolve a QuickBooks Error?

Ans: Attempt the following steps to fix a QuickBooks error.

1: Use QuickBooks Tool Hub.

2: Install and use the QuickBooks Install Diagnostic Tool.

3: Update Windows to the latest release.

4: Resolve Windows components manually.

Q3: Can I put QuickBooks on 2 PCs?

Ans: You are permitted to install QuickBooks on two PCs only when you have a single-user license for an edition of QuickBooks. But, you should be the admin of both of the computers. The license terms specify that you can perform only one installation at a time and use each system separately.

Q4: How to resolve the unrecoverable error in QuickBooks?

Ans: Here are the steps to resolve QuickBooks Unrecoverable Error.

  1. Firstly, press the Alt key while double-clicking on the QuickBooks icon.
  2. Now, you will be asked for the user password.
  3. Here, you need to release the Alt key and write down your credentials.
  4. Select OK and select the Alt key.
  5. Finally, release the Alt key.

Q5: How to clean up my QuickBooks?

Ans: Go through the following steps to delete the company data in QuickBooks.

  1. First of all, choose the File menu and select Utilities.
  2. After that, select Clean up Company Data.
  3. Mark the Compress data box.
  4. Finally, choose OK.

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