While working on QuickBooks it is possible to find errors don’t worry because QuickBooks Helpline number and articles are always there. The most common error that user encounter with is QuickBooks Payroll Error 15215, an error caused during the process of update.
What is QuickBooks Error 15215?
Error 15215 is when the user encounters “Unable to verify digital signature” on the screen. Generally, it is caused at the time of updating QuickBooks. The user counters with it while updating QuickBooks to the latest version.
What causes the QuickBooks Payroll Error 15215?
Though the error is caused while updating but still there are other reasons that contribute to the error.
- When the user put incorrect configuration of Microsoft Internet Explorer.
- When software fails to verify the user’s signature.
- When the user downloads payroll update.
- When the application files running simultaneously conflict with each other.
- Incomplete installation of QuickBooks Pro software.
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How it affects data and system?
The error can cause damage to the system as well as the data. The following are the effects that the user may face while encountering the error.
- It may crash the active programme window.
- User’s computer freezes for a few seconds.
- Mouse and keyboard respond very slowly to the commands
How to solve the QuickBooks Error 15215?
There are various methods available to solve the error. Some of the methods are given below. If the error still persists or have any query regarding QuickBooks feel free to contact us on Quickbooks desktop help desk number anytime.
- Reboot the computer
Reboot the system this will force the files running in the background either to stop or reset. This will decrease the load on the QuickBooks update process. If the error still exists check the system again maybe there are more files running in the background.
Administration mode
Run the QuickBooks Desktop application in administration mode. Follow the following steps:
- Close the QuickBooks desktop application
- Right click on the QuickBooks desktop icon
- Choose run as administrator.
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Use TLS 1.0
Follow the given steps:
- Close Window QuickBooks.
- Open Internet Explorer.
- Click Tools and choose internet option.
- Click the Advanced tab.
- Go to settings and choose TLS 1.0, Use TLS 1.1 and Use TLS 1.2 options
- Verify Use TLS 1.0 is checked.
- Verify Use TLS 1.1 and Use TLS 1.2 is not checked.
- Click ok to close the window.
- Close Internet Explorer
- Reboot the computer.
- Download update again
Restart window in selective start-up
Make sure that Firefox isn’t blocking the internet connection.
- Select the start menu
- Go to control panel
- Click on system and security.
- Select advance setting option
- Right click on the Inbound Rules and click on New Rule.
- Select Port
- Select TCP and switch the second radio button to “Specific local ports.
This article might help you to solve the QuickBooks Payroll Error 15215. If these solutions didn’t work, call us on the given number and we are ready at your service at any hour of the day. Feel free to contact us either by call or Quickbooks Desktop Support Number 1-888-905-3553.